THE CONVENTION DAILY NEWSPAPER
Color Your World
with the Silent
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Spotlight TECHNOLOGY is transforming the healthcare landscape—but empathy and communication
are still important, as the presentations at Monday’s
General Session illustrated.
At the session AHIMA President Diann Smith, MS,
RHIA, CHP, FAHIMA, talked about the ways technology has affected HIM at her organization.
“I work for a large healthcare system and led the
centralization of the health information management (HIM) division,” Smith said. “This was a huge
change that impacted a vast amount of resources and
how HIM professionals support the rest of the system. With centralization, we no longer have decentralized departments or staff at multiple locations,
which resulted in standardized, efficient processes
across the entire system.” Technology was the game
changer that made this possible, she said.
And the game changers continue to march forward.
“Patient-generated data and ease of access are huge
game changers in healthcare because consumers make
decisions about their health data with the ability to
share directly with their providers through virtual vis-
its, apps, or even wearables. The future is now!” Smith
said. “What role will the HIM professional play in this
reality? These are very exciting times as healthcare is
on the path of redefining how it delivers value-based
care at lower cost. What better time than now for HIM
professionals to be at the forefront of leading initia-
tives that have a long-lasting impact?”
Like healthcare, AHIMA is also transforming,
Smith said. “The great news is, we are in the position
to choose to be the catalyst in preparing and leading
innovative changes. We envision an association that
is pliable, innovative, member-focused, and solves
important issues. We have the ability to strengthen
our association and profession,” she said.
Also at Monday’s General Session was Delos Cosgrove,
MD, former president and CEO of the Cleveland Clinic,
» continued on page 4
Speakers Discuss the Promise of
Technology, Power of Empathy
“I had to go out and buy suits, because I couldn’t wear scrubs anymore,” says Delos Cosgrove, MD, (left) on his transition
from cardiac surgeon to president/CEO of the Cleveland Clinic.
ALL ABOARD! It’s never too
late to get on the “IG train.”
See page 14.