WEDNESDAY | OCTOBER 11, 2017
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by December 15, 2017.
September 22–27 September 22–23 December 15, 2017
1800.17_17Convention_AHIMATodayAd_STD.indd 1 9/28/17 11:17AM
Here we turn the spotlight on a “Premier” tier level AHIMA member attending convention, asking three questions that provide insight into their life
and dedication to health information management (HIM). For more information on AHIMA membership tiers, visit www.ahima.org/membership.
NAME and title: Pamela Jo Lail, MHA, RHIA, CHDA, CPHI, PMP, FAHIMA,
operations specialist at Novant Health Inc.,
based in Mooresville, NC, and president of the
North Carolina Health Information Management Association (NCHIMA)
Why attend the AHIMA convention this year?
I hope to learn more about how to make information governance a part of the ingrained culture of my organization.
What is your favorite thing about being an
I love having the ability to correspond and talk
to other HIM/HIT professionals all over the
country, to hear about their experiences, and to
be able to “talk shop” on topics that I feel passionate about.
Why did you become a HIM professional?
I planned to be a physician and had started tak-
ing biology classes for a pre-med major. I ob-
served a surgery at a local hospital. The blood
and gore did not bother me at all... what both-
ered me is that the sponge count came up short
by one sponge and the physician broke down in
hysterics. He was shouting that his career was
over and that he would be sued. The nurses fi-
nally found the missing sponge on the floor. I
kept thinking about if I wanted my career to
hinge on a sponge and if it was worth it to get a
degree that might not necessarily get me in to
medical school. I went through the college cat-
alog to change my major and found HIM,
which seemed to be a perfect blend of medical
knowledge and business acumen (both areas
where I excelled).
I love that HIM is such a versatile degree. I
have worked in many non-traditional roles bea jack-of-all trades in healthcare. n